Testimonials

A seller from UK wrote:

 

Selling our apartment whilst living overseas seemed a daunting prospect. However in Xen we found someone who understood our needs, could talk us through the process and truly act as our agent here in Vancouver.

 

He worked tirelessly to look after our interests, keep us informed on a timely basis and above all was completely honest in his feedback on the unit and the viewings, both positive and negative, which ultimately enabled a quick sale at a very acceptable valuation.

 

Xen was always available to discuss progress, even when time differences meant he was up half the night. He managed the process in our absence, liaising with the managing agents, existing tenant, lawyers, starta company etc etc. We felt well informed and well looked after throughout.

 

Thank you for all your help, you significantly exceeded our expectations and I would be happy to recommend your services to others.

 

Simon, UK  2010

 

Also thanks from another overseas client:

 

It has been a great pleasure working with you during the last 5 months. You are a very reliable, efficient, friendly, communicative and open realtor with a constant and informative feedback to the client. For overseas clients like us living in The Netherlands you have given us a constant support and feelings of trust and fairness in doing real estate business with you. You are one of our favourite and first choice realtors and we will recommend you in the future. It is a pity you do not live in The Netherlands!

We will be in touch soon.

With kind regards

 

Ina & Paul Beljaars  2010

 

Strongly Recommended

 

Dear Xen,

 

It was such a pleasant experience working with you, Ling and I were so impressed by the quality of service you delivered to us.  We would like to take this chance to thank you and to say we will strongly recommend you to our family and friends.

 

At the point we came to you, we had been looking for an investment property for several months, without any progress.  The time spent, and frustration we experienced, almost made us want to give up.  Then a colleague recommended you to us, and we are so glad that we contacted you.  You listened attentively to our requirements, and we felt like you understood what we were looking for -- possibly more than we did ourselves.  Then you very quickly lined up several properties that were matched to the location and price range we wanted.

 

During the period we worked with you, we felt reassured that you were always available for questions and honest with your advice, and we never felt unduly pressured.  You did a great job of organizing around our schedules in what was an extremely busy time for us, and helped ensure we understood the differences in the buildings, and especially watched for potential difficulties for our situation as investors.  We feel you took great care of our interests.  Your quality of service was consistently high from the beginning to the end as you walked us through the entire process of buying a place.

 

Once we found a place that we liked you again impressed us with your negotiating skills by obtaining a significantly better price for us than the original asking price, even though it was in the constantly overheated Vancouver real estate market.

 

Thank you very much for your hard work and dedication.  We intend to work with you again on our next adventure, and will definitely have no hesitation recommending you to anyone we know.

 

Thank you again,

Chris and Ling,  Richmond  2010

 

Diligence, Sell Quickly... 

 

Hi Xen,

 

Char and I would like of offer our thanks for your service and diligence in regards to the sale of the unit.  Given the challenges of this type of investment property and the market we are elated to have had it sell fairly quickly and appreciate the efforts you put forth to help move the property through your contacts.

 

Thank you and much gratitude for your assistance and support.

 

Bryon and Charlotte Tosoff, White Rock     2010

Thank you for listening...

Thank you for listening to our needs and finding a home that was really suitable for us in such a short amount of time. This is exactly what we wanted and we appreciate your professionalism.

                                                                      Akram & Helen Jaber

A job well done...

I thank you for the efficient manner in which you have handled the sale of my apartment in Coquitlam. The transaction was handled in minimal time, with a minimum of expense, and very little stress, for myself.

I will indeed call you, should my wife and I decide to again purchase property, in your area....Your efforts were well appreciated, and removed the stress from a transaction that could have proved difficult, due to the distance.

Again, many thanks for a job well done.

                                                                                 Robert Angel

Sincere attitude, accurate analysis...

Thank you for the excellent service and advice you provided during the sale of our condominium.  With your sincere attitude, accurate analysis of the market, and efficient follow up, you brought us a successful sale just a few days after it was listed!We are impressed by your level of customer service and would not hesitate in recommending you to other potential sellers or buyers.

                                                                          Vivian & Kim Yow

You truly are a 'gem' in the Real Estate industry...

Now that I'm settled into my new 'nest', I want to take this time to tell you how very much I appreciated having you as my Realtor.  I have bought and sold a number of properties in the past 10 years, and I must say, I have never received such personalized and dedicated service as I experienced with you. 

Not only were you highly respectful of my busy schedule, you also made this experience a positive and fun journey.  Your sincere interest in finding me the 'perfect property'  was apparent as we viewed house after house.  There were days when I questioned whether or not the 'perfect' property was out there, but you never did.  You showed me that with all the hard work you did to find me my little palace.  I can't thank you enough for your time, energy and gentle manner you gave me during my search.  You truly are a 'gem' in the Real Estate industry.

                         Lori Wilson                                                                               

You had shown... true compassion

Hi Xen,

I love my new home! It's the perfect townhouse! I just want to say Thank You so much in helping me with this purchase and also with the selling of my house.

From our first meeting & till the end you had given sincere care and total commitment. The real estate services you provided me wereremarkable and far more than I anticipated. With all the clear step-by-step details and updates, you made me feel comfortable and at ease.

You had shown not only great work ethic but true compassion in my interests. You made both the sale & purchase transactions seem so easy and stress free.

I will for sure be contacting you on my next investment property and of course will be referring you to my family and friends without hesitation.

Thank You for your dedication and your on going support Xen.

Yours sincerely,

Annie Wong

Extremely impressed your hard working, dedicated & reliable..

Dear Xen:

Trevor and I wanted to thank you for the real estate services you provided in selling our condo and especially the purchasing of our new home. 

We were extremely impressed how dedicated, hard working, and reliable you have been.    The selling of our condo was lightning fast. I couldn?t believe that you had a buyer for us and sold our condo within a matter of hours.  

You also made the purchasing process easy for us. After a short time you understood what we were looking for so not to waste our time on listings that you knew we wouldn?t like.    

With our busy schedules you made our meetings as convenient for us as possible and provided daily status updates. Even when we were frustrated and tired of looking at homes you kept on us with new listings and eventually found our house which we wouldn?t have found on our own.   

My Awards